Privacy Policy

1. Introduction

This Privacy Policy explains how tvlicencechecker.co.uk (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Information you provide directly:

  • Name and contact information when you submit enquiries
  • Postcode or address details when using our TV licence checking service
  • Any other information you choose to provide through our contact forms

Information collected automatically:

  • Technical information including IP address, browser type and version, operating system
  • Information about your visit including pages viewed, time spent on site, and referring websites
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

  • Provide our TV licence checking service
  • Respond to your enquiries and requests
  • Improve our website and services
  • Comply with legal obligations
  • Analyse website usage and performance

4. Legal Basis for Processing

We process your personal data based on:

  • Legitimate interests: To provide and improve our services
  • Consent: Where you have given clear consent for specific processing activities
  • Legal obligations: Where we need to comply with legal requirements

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website (under strict confidentiality agreements)
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Query data from licence checks is automatically deleted after [specify timeframe].

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children’s Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Data Controller:
tvlicencechecker.co.uk

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk